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Why Well-Intentioned Childcare Leave Will Backfire on Small Businesses

Writer: Ian Gan
Ian Gan
Aug 28
5 min read

A small business can support family-friendly policies and still worry about surviving the month. That tension is real, especially in education and retail, where work happens face to face, at fixed hours, with thin staffing buffers. A tuition centre owner, May, highlighted on Tiktok recently several truths that may cause such policies to backfire.


Childcare leave is a good example. Most people agree that parents need time to care for young children. Employers also know that unexpected absence can disrupt lessons, sales shifts, customer bookings and daily operations. The hard part is not deciding whether families deserve support. They do. The hard part is designing support that does not quietly make SMEs afraid to hire.


Eye-level view of a small tuition classroom with empty chairs and learning materials.
Education businesses often run on fixed schedules and lean teams.

Protective policies can have side effects for small firms


Many protectionist policies begin with a fair goal: protect workers, protect parents, protect local jobs or protect vulnerable groups. The problem comes when the cost of protection falls unevenly.


A large organisation can spread absence across departments. It may have relief staff, internal transfers or automation. A neighbourhood tuition centre, a small retail shop or a family-run café often cannot. If one teacher is away, the centre may need to:


  • find a qualified replacement at short notice

  • combine classes and risk upsetting parents

  • cancel lessons and issue credits

  • ask another teacher to take on more hours

  • have the owner step in after already working a full day


After running a tuition centre for over a decade, I have learnt that the timetable is the business. Parents plan around it. Students build routine around it. Teachers prepare around it. One unexpected gap can affect 20 families in a single evening.


That does not mean childcare leave is wrong. It means the policy design matters.


Childcare leave changes hiring behaviour in education


In Singapore, eligible working parents may receive government-paid childcare leave when they have young children. The aim is sound. Children fall sick. School closures happen. Caregivers need breathing space.


But in the education sector, hiring decisions are already difficult. Good teachers are not interchangeable. A primary maths teacher cannot always cover secondary English. A phonics teacher may not be able to take a PSLE science class. Even within the same subject, teaching style and student rapport matter.


Small centres may start making quiet calculations during hiring. They may ask themselves whether a role can absorb frequent absences, whether the class schedule has backup cover, or whether a candidate is likely to need more flexibility. This is uncomfortable, and it can create unfair outcomes if employers act on assumptions about parents or caregivers.


The better answer is not to discourage hiring parents. It is to reduce the risk for employers so they do not see parents as a staffing liability.


A fair system should protect both sides:


  • Parents need time to care for children without fear of penalty.

  • Children benefit when caregivers can be present.

  • Policy can support family life.

  • Small businesses need predictable ways to keep operating when staff are away.

  • Students and customers suffer when services are cancelled too often.


  • Policy also needs to recognise operational limits.


Brick-and-mortar businesses are already under pressure


The childcare leave debate cannot be separated from the wider SME environment. Physical businesses face rising costs from several directions at once.


Rent is one of the biggest pressures. Even when rental rates do not jump dramatically, renewals can feel painful because margins are already tight. Utilities, cleaning, repairs, software subscriptions, insurance and compliance costs add up. Wages must also rise if businesses want to retain capable staff in a competitive labour market.


Recent years have seen many familiar shopfronts close across malls, neighbourhood centres and older commercial strips, totally more than 38,000 closures in the first 7 months of 2026 alone, a more than 12% jump compared to the same period in 2025. Many were food and beverage outlets, more than 2,000 of them. Others were retail shops, enrichment providers, salons and specialist services. The reasons vary, but the pattern is familiar: higher fixed costs, weaker footfall, manpower shortages and changing consumer habits.


For tuition centres, costs are also specific. A centre must rent proper classroom space, maintain air-conditioning, print materials, manage registration systems and keep enough staff to cover peak evenings and weekends. The busiest hours are also the hardest hours for family life, which makes staffing even more sensitive. Covering salary is insufficient.


This is where policy can create unintended pressure. If every new obligation adds cost or uncertainty, small owners may respond by hiring fewer full-time staff, using more part-timers, raising fees or closing marginal outlets. None of these outcomes helps workers or families in the long run.

Nowadays, AI agents exist. A resourceful individual might start considering how to use these agents to prevent future challenges.


Flexible childcare leave can protect families and reduce disruption


The solution is not to remove childcare support. It is to make it more workable for real operations.


One option is flexible childcare leave by hours, not only full days. Many parents do not need a whole day off. They may need two hours for a school situation, a medical appointment or a handover gap. If leave can be taken in smaller blocks, businesses can plan cover more easily.


Another option is a shared relief pool for sectors like education and care services. Registered relief teachers or trained support staff could be matched to centres that need short-term cover. This would help SMEs that cannot afford to keep extra staff on standby.


Targeted incentives for SMEs could also help. For example:


  • wage support when a small firm hires and retains parents of young children

  • grants for approved relief staffing

  • subsidies for scheduling and attendance tools

  • rental or utilities support tied to headcount retention

  • training credits for cross-covering roles


The key is targeting. Broad schemes can miss the smallest firms, while complex schemes take too much time to apply for. A tuition centre owner teaching classes at night and handling enrolments on weekends does not have a policy team. Support must be simple enough to use.


A better balance needs honest discussion


Small business owners should not be painted as anti-family when they raise concerns. Many are parents themselves. Many understand childcare stress deeply. The issue is viability.


At the same time, businesses should not treat caregiving as an inconvenience that belongs outside work. Children, illness and family duties are part of society. A labour system that ignores them pushes the cost onto households, usually unevenly.


The middle ground is practical, not ideological. Balancing Childcare Leave and Small Business Survival in Education and Retail means asking better questions:


  • Can leave be flexible enough to fit real caregiving needs?

  • Can SMEs receive direct support when absences affect operations?

  • Can sectors with fixed schedules get special relief arrangements?

  • Can policy reduce bias against hiring parents?

  • Can consumers accept that fair labour practices come with real costs?


Overhead view of a parent and child arranging school books on a dining table.
Family support and business survival should not be treated as opposing goals.

Family-friendly policy is necessary. So is a healthy base of small employers. If we want parents to keep their jobs, children to get care, students to keep learning and neighbourhood businesses to stay open, the policy conversation must move beyond good intentions.


The next step is to design support that follows the pressure. Give families time, give SMEs cover, and stop pretending that a five-person business can absorb absence like a five-hundred-person organisation. That is how care and commerce can survive together.


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